Ref: 21/71 Head of Accommodation Services

Based in: Merseyside
Salary: £38,760.00 per annum
Hours: 37.5 per week
Job Reference: 21/71
Closing Date: 5th November 2021 at 9am

Imagine requires an experienced manager to oversee its Supported Accommodation Services within the Merseyside area. The successful candidate will deliver the following duties:

  • To provide operational management and leadership for accommodation -based and floating support services including to people with mental health and/or learning disabilities. To ensure all Imagine policies and procedures are followed.
  • To act as the organisation’s point of contact for these contracts, dealing with contractual queries, ensuring accurate and timely reporting against targets, and the ensuring the fulfilment of all Imagine’s contractual obligations.
  • To act as the Registered Manager for Merseyside Accommodation Services.
  • To maintain CQC registration for existing services and ensure that services work to achieve good or excellent standards at inspection.
  • To lead and co-ordinate the acquisition of new packages of care to ensure full occupancy of all service sites to agreed timeframes.
  • To deliver the services for which the post is responsible on budget and to an agreed quality standard.
  • To supervise and oversee the managers supervising the services within specific geographical footprints, ensuring that they deliver the services allocated to them to the required high standards, on budget and with due regards to safeguarding, health and safety and other regulatory requirements.
  • To take part in the wider management team at Imagine, supporting the development of strategy to enable new service models to be brought forward and delivered.
  • To take part in the on-call arrangements for the organisation for which additional payments are available.

The post holder will be part of Imagine’s Leadership Team and will demonstrate the following skills and competencies:

  • Staff management experience with responsibility for ensuring all services are safely delivered to high quality standards, with all resources applied to produce the best value for the organisation, its commissioners and the people being supported
  • Experience of working with a range of stakeholders, including commissioners from local government and the NHS.
  • Experience of tendering and mini competitions.
  • Contract management experience, including resource & financial management.
  • Experience of monitoring and evaluating services to constantly improve and/or maintain quality.
  • Experience of achieving the highest CQC ratings for services.
  • Experience of managing housing based and community support services across different sites and a large geographical footprint.
  • High level IT skills and experience of using digital management information systems.
  • Excellent time management skills and an agile, responsive attitude to working in a highly demanding but rewarding environment.
  • A clear, effective communication style that can be adapted to the audience/situation being faced.

Completed application forms are to be returned by no later than the closing date/time either by email to or post to 25 Hope Street, Liverpool, L1 9BQ.

For an informal chat about this post, please contact Elaine Mather, Chief Operating Officer on 0151 709 2366.

Closing date for applications is the 5th of November 2021. Interviews will be held on the 12th of November 2021.

Imagine Independence aims to be an equal opportunities employer and welcomes applicants from all sections of the community

Head Office: 25 Hope Street, Liverpool, L1 9BQ

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