Imagine Independence is a leading third sector organisation, passionate about supporting people with mental illness, neurodiversity, learning disabilities, and behaviours that challenge to live as part of their community. Imagine exists to challenge the stigma that having a mental illness or learning disability still brings. Imagine supports people to live meaningfully by nurturing their individuality and recognising the power of small steps.
Every day, Imagines’ staff and volunteers generously share their experience, knowledge, and talents with the people they support. Through their focused dedication to Imagines’ mission, and the courage to challenge the status quo, people feel valued. They know they are making both the ‘everyday’ and the ‘extraordinary’ become possible for everyone. They walk alongside the people they have the privilege to serve, helping to transform lives, one day at a time. And they never give up.
Are you passionate about making a difference in the mental health and social care sector?
Imagine requires a suitably experienced individual to work at its Hope Street base. With approximately 350 staff members, this role will play a vital part in supporting our day-to-day operations. Your responsibilities will include managing reception duties, directing telephone and email messages, logging IT issues, maintaining personnel files, and assisting with recruitment activities. This role requires excellent organisational skills, attention to detail, and a compassionate approach to supporting the organisation's mission and values.
Whilst this role requires flexibility and an ability to provide support wherever needed within the HR team, the post will have a recruitment focus, with the post-holder acting as the central co-ordination point for all recruitment activity.
- Applicants must be qualified to NVQ Level 3 in Business Administration, or equivalent and should possess GCSE English and Mathematics at ‘C’ grade or equivalent.
- Skills in using Microsoft Office products and experience of using HR systems as well as a good level of IT literacy are essential.
- The post will involve working closely with managers and staff members, as part of a team and requires good interpersonal and communication skills.
- The ability to work independently, in an organised and flexible manner, as well as to handle confidential information with discretion, and in line with GDPR, is essential.
- Previous experience of working in an admin role (1 year minimum) is essential, and ideally this will have been within an HR/recruitment team. An awareness of mental health, inequality and social inclusion would be an advantage.
Imagine is a values-based recruiter and so it will be seeking to ensure that the successful candidate will align with the following:
- Meaningful Living: Using empathy to bring together diverse people and resources, to put the everyday within reach of everyone.
- Nurturing Individuality: Creating conditions that support people to be true to themselves and express their truth.
- Focused Dedication: Showing up each day hungry to do our best to learn and develop. We never give up on people.
- Challenging Ideas: Keeping our efforts real and centred on what matters most, we do not settle for the ordinary when better is possible.
- Generous Sharing: Giving of ourselves, our experiences and knowledge, to promote and provide a great service.
For an informal chat about this role please contact: Emma Windle on 0151 709 2366 option 4.
To download a full job description and person specification, please visit our website: https://www.imagineindependence.org.uk/work-with-us/
When completing your application please include evidence of how you meet the essential criteria detailed in the person specification.
Application Forms are to be returned no later than closing date/time either by email to recruitment@imagineindependence.org.ukor post to 25 Hope Street, Liverpool, L1 9BQ.
An enhanced DBS will be required for this post.
Closing date for applications:Monday, 27th October 2025, at 9:00 am
Interviews will be held on Wednesday, 5th November 2025
Imagine reserves the right to close the vacancy early if sufficient applications are received. We are an equal opportunities employer and welcome applications from all sections of the community.
